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ProGrowth ONLINE Bill Pay FAQs | Payment FAQs | Bill FAQs


Bill FAQs


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Who can I pay using ProGrowth ONLINE Bill Pay?

You can pay any company or person with a U.S. address, including:

Even if you don't receive bills from the company or person, you can still add the info we use to make payments. We send payments electronically whenever possible. If the company or person can't receive an electronic payment, we mail a check.

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Which bills can't I pay with ProGrowth ONLINE Bill Pay?

You cannot use ProGrowth ONLINE Bill Pay to pay any company or person with an address outside the United States or its territories.

You can use ProGrowth ONLINE Bill Pay to make state and federal tax payments and court-ordered payments; however, such payments are discouraged and must be scheduled at your own risk.

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Do I need to contact the companies or people that I pay if I choose to pay my bills with ProGrowth ONLINE Bill Pay?

No, you do not need to contact the companies or people that you pay if you use this service.

We make the payment based on the info you provided when you added your bill. If we've already established a relationship with a company or person, we may send the payment electronically or to a location specified by the biller. Otherwise, we print and mail a check to the address you provided. If you enter your account info, we send it with your payment so that the company can credit your account properly.

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What should I do if I pay more than one bill to the same company?

Add a bill for each separate account you have with the company.

For example, if your phone company provides your home phone service, your wireless phone service, and your Internet service, you can add the company to your list of bills three times, each time with a different account number. If your phone company consolidates all of the info on one bill and provides you with one account number, you only need to add the phone company to your list of bills once.

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